Billing service customers have two ways to give us billing instructions.
You can call us at 844-244-8422. Please have the answer to your security question available.
OR
Log into the customer service center at https://truckersmath.com/support/. Click on the Support link at the top of the page. Click on Tickets. After the My Support Tickets page appears, click on Open Ticket from the menu on the left - near the bottom of the page. Next, click on Billing Service. Complete the form fields.
In the Message field you can add your billing instructions. Example instructions are below. You can attach supporting documents and instructions while creating your ticket.
Example Instructions
1. Call me at xxx-xxx-xxxx for billing information. Please call today at 4:00 pm pacific time. Note: you will need the answer to your security question.
2. Add the shipper Name: ABC Company Address: 123 Main Street, Boulder, CO Billing Email: them@theirdomain.com Billing Phone: 111-123-4567.
3. Create an invoice for ABC Company. Origin Dallas, TX; Destination Denver, CO. Mileage 825 Freight Standard Brands Paint
Please remember to always include your best contact number when leaving instructions. We will call and/or email if we need clarification of your instructions.
